“Our research has consistently shown that the number one buying criteria for customers is product reliability.
In the past ten years, Copystar MFPs have been ranked as the most reliable brand more than all other brands combined.”
– Andy Slawetsky, President, Industry Analysts, Inc.
December, 2011
Just a few of the categories in which Copystar ranked #1
Ongoing Product Reliability 9.0
Product Reliability When First Introduced 9.0
Service Profitability 9.0
Effectiveness of Controller/Software Upgrades 9.17
Effectiveness of Internet Support 9.0
Effectiveness of Engineering Support 9.17
Availability of Remote Diagnostics 8.83
Scanning Reliability 9.67
Ease of Connectivity 9.17
Ease of Installation 9.17
Image Quality of Copies/Prints 9.17
Inventory Product Availability 9.17
Accuracy of Orders 9.17
Office Products Analyst (OPA)Multifunctional Product Reliability
Study Specifics:
• Polled 139 dealerships nationwide on over 30,000 models
• Sought out dealer Service Managers for their comprehensive, hands-on knowledge
• Compared Product Reliability, Frequency of Service Calls, Inventory, and more
The results speak for themselves. Copystar is #1...again.
DiGiTeC Office Solutions, Inc.
160 Venetian Way
Suite 104
Merritt Island, FL 32953
321-459-2121
